P.s - As an aside (and definitely no offence meant), I'm guessing you learned to type on a manual typewriter? You double tap space after each fullstop I may well return to it in future though.
For the moment at least, I've given up using Evernote. You may well be right that many who are happy don't particularly frequent the forums, but please don't forget that there may well be many disgruntled users who are also not here to air their thoughts and complaints, there may also be many many more who have simply given up using Evernote silently, or have decided not to pull the trigger and go premium after all. JMichael has already made some very good points, and I share his thinking on the issue. As for the bolded, however, be very careful of this mindset. Thanks for your post, Marcus, and for the update! I always appreciate an Evernote staff member weighing in here on a discussion. We try our best to balance the needs of the millions of customers here in the US and around the world who have varying design tastes, needs and goals. I know many of you know this but I just like to mention it every now and then. Please keep in mind that people who are happy rarely frequent the forums so even though a point of view or issue may appear to have 100% support it doesn't actually have 100% support. Thanks again for all of the passion around the product. Obviously, the placement and size of the Work Chat button is a problem for some, but one that is easily fixed by being able to turn work chat off, or being able to customise the toolbar. These problems that you mention seem to be fixed in a very similar way to my own. Likewise, those users of OSX may be very familiar already with how OSX allows customisation of the toolbar. I mentioned that Evernote's new Context feature can be switched on and off in exactly the same way Work Chat could be, and this doesn't complicate anything. I may not be a UX expert, but I fail to see how having a simple on/off toggle in the settings would overcomplicate things.
It's very much a personal repository of information for me, and I'm sure I'm not alone in this. My problem, however, is that I personally use Evernote in a different way to these people. I'm sure a lot of business associates, office workers, entrepreneurs, and so on find huge value in being able to collaborate right within Evernote. I completely understand work chat's usefulness to others, hence my example. What I cant live with is my search/addition of tags etc being compromised. I could live with it being compromised in half screen. We need to features we use all the time to always be there. because the top bar gets cramped and unusable. I think the problem lies more in its placement and how its in a position whereby it messes with visibility and spacing to buttons that other people consider more important.
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